My deepest condolences to Otto and the entire family. Heidi was the epitome of class, elegance and the best example of service excellence delivery! When you boarded a plane and saw that Heidi was the Service Director you knew immediately you were about to receive the most personalized, luxurious service. She ran a tight team and worked hard to deliver only the best. Here’s a Heidi quote, “ Perfect practice makes perfect .” That was Heidi. Absolutely perfect!
I’m so sorry for your loss. Heidi will sadly be missed. It was a privilege to have had the opportunity to work with Heidi over the years at Air Canada. May she Rest In Peace.
I will miss not seeing you at the Pionairs Christmas Luncheon. RIP and thank you for crossing my path.
A beautiful woman, warm and sweet.
Too young. My deep regrets to our dear Otto.
My dearest Otto, and family, I am so very sad to hear of Heidi's passing. She fought a very tough fight, and was an amazingly brave woman, as we all know. Heidi was most foremost a cherished friend, and a highly respected colleague. We started on the ground together and then worked in inflight together. Heidi was a joy, loved by so many, and will be sorely missed. My deepest condolences to you Otto and all of your extended family. Pam